Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received an error from your local shipping and delivery service and would like to end your order, first check your email and/or spam filter this means you clicked upon the correct shipping address and/or WEB ADDRESS. Once this offers been done, if you are nevertheless interested in continuing, simply reply to the e mail with the information on your request and you should greatly appreciate any kind of assistance you may possibly offer. For technological issues, Juul Compatible Pods you may need to make contact with customer service via their own phone number: (Toll Free). Alternatively, if you have any additional questions, you can send us a great email and we will do our utmost to assist you.
Your package will arrive at your door within 7 to ten operating days. Take note that will shipping times may vary from one courier company to another. Hence, it is, constantly preferable to purchase with a trustworthy company. To aid ensure your package arrives safely, we all always advise of which you sign your own parcel’s “Thanks With regard to Sending” section in order to arrives. Your local delivery services are required to plainly display this personal confirmation on just about all sent items, which includes Element Vape items.
When your parcel is here at your door, you will need to collect this as soon since possible. This will be normally done by completing a self-addressed, stamped envelope with your return tackle and tracking quantity. Upon arrival, keep your unit is fully charged and ready to start out using this immediately. Usually do not wait for your Aspect Vape product to be able to warm up; it should not be stressed enough, particularly in the case regarding rechargeable batteries.
As defined within the above paragraph, when shipping in order to UK residents, shipping and delivery is going to be facilitated simply by one of our nationwide network of courier companies, such because DPD, FED EX LOVER or UPS — but please enable for additional charges to be taken into consideration any time placing your purchase. Customers located inside the Republic of Ireland are not authorized to buy online. Inside most cases, clients located within typically the Republic of Ireland will be unable to purchase the product with the use of credit cards or debit cards. We are currently going through some issues along with credit card fraud in Europe and certain situations, payments made applying these methods may possibly be declined or even reversed. In add-on, all deliveries to EU customers may be susceptible to fees and import responsibilities.
When shipping internationally, please note that traditions procedures are really time-consuming and frequently require the help of an independent customs agent. In the situation of an brought in product, delivery periods will be based mostly on your courier’s international delivery support and transit occasions may greatly surpass our internal delivery estimates. If you are uncertain of expected flow times, please get in touch with us immediately. Worldwide orders will typically arrive within 3 to 5 business days following payment has recently been received.
For those questions relating to this matter, you should note that concerns should be directed towards our corporate headquarters. Should an individual need to create changes or inquire about our services within general, you may do so in anytime during company hours, Monday by means of Friday, except Weekend, Wednesday, and Thursday night. Should you have any other concerns, you can possibly contact our client service team or perhaps one of our own sales representatives on the main office. If you prefer to location your order on-line, you are pleasant to visit our website and follow typically the simple instructions provided. All billing plus ordering information will certainly be provided at the click associated with a button.
As always, we strongly advise that all orders be paid with regard to completely before delivery or delivery of products. Any changes to shipping or delivery policies is going to be clearly indicated on receipt of repayment. In the event of a problem in any item, please contact us all right away for any return or replacement. As long since your satisfaction is usually our number one priority, we all will work along with you to definitely make certain that you possess the absolute best electric products available.